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Support Article

Knowledge Management portal OOTB fields are not localized

SA-72056

Summary



In the Knowledge Management portal, dropdown values, expand pane title, and link menu are not localized.




Error Messages



Not Applicable


Steps to Reproduce



Unknown


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Perform the following local-change:

For dropdown values and expand pane title, create pyCaptioned field values.

For the link menu, before the values are sent to the Clipboard, the pySortStartingFlows is invoked and the pyLabel localized in this activity by performing the following:

Add the Propert-set step and provide the values as below,

Property name: .pyLabel
Property value: @Utilities.getLocalizedText(.pyLabel,"pyCaption",tools)

Published March 5, 2019 - Updated October 8, 2020

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