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Support Article

KPI data does not show correct data

SA-30357

Summary



In Decision Strategy Manager 7.2, key performance indicator (KPI) data calculations are incorrect in chart view.

Error Messages



Not Applicable

Steps to Reproduce

  1. Run Strategy to set response for propositions.
  2. Launch Visual Business Director (VBD) to load Actuals data source.
  3. Inspect KPIs.

Root Cause



An issue related to WebSphere Application server 8.5 and DB2 UDB. All the dimension tables are not read while loading the Actuals data due to a JDBC issue.

Resolution



Apply HFix-29938.
Suggest Edit

Published November 18, 2016 - Updated October 8, 2020

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