Support Article
Label and Tool tips of drop downs are not read (Accessibility)
SA-36811
Summary
Label and Tool tips of drop downs are not read in JAWS14 (Accessibility).
Error Messages
Not Applicable
Steps to Reproduce
- Add pxDrodown control in section.
- Set Label,placeholder and default value in the control configuration.
- Run case with accessibility on.
- Observe label and tooltip of dropdown not being read.
Root Cause
A third-party product issue ;-
It is related to JAWS.
It happens outside Pega environment also. If we create a stand alone html page, issue can be seen there too.
Resolution
Here’s the explanation for the reported behavior:
JAWS issue.
Published May 6, 2017 - Updated October 8, 2020
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