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Support Article

Labels display as $label instead of actual value

KCP-731

Summary

Labels display as $label instead of actual value on chart in doughnut. Fusion charts do not consider $label though the label exists in the data. This issue is also observed on all the out-of-the-box Pega Frame Works (For example, Pega Knowledge Management). 

 

Error Messages

Not Applicable

 

Steps to Reproduce

  1. Launch the out-of-the-box Case Worker portal after creating a few cases.
  2. Hover on the right side of the chart to view the cases for each stage.

 

Root Cause

A defect in Pegasystems’ code or rules. An issue with the out-of-the-box pyCaseStatusControl control and step 87, "centerLabel": "$label: $value".

 

Resolution

This is addressed in Pega Platform 8.3.3. 

Suggest Edit

Published December 2, 2021

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