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Support Article

Language Settings not updated for requestor



Unable to change/update Locale through DesignerStudio->User Interface > Tools > Locale Settings when Default locale is specified for operator.

Error Messages

Locale is reset back to original locale, instead of update locale

Steps to Reproduce

1) Specified Default locale for an operator. 
2) Try Changing the same using DesignerStudio->User Interface > Tools > Locale Settings. 
3) Update Locale to any. 
4) Re-Open the Locale Settings and observe changes are not persisted.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 
Changes are being overridden and default locale is being picked.


This issue is resolved by hotfix item 

Published January 31, 2016 - Updated October 8, 2020

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