Support Article
Language Settings not updated for requestor
SA-5219
Summary
Unable to change/update Locale through DesignerStudio->User Interface > Tools > Locale Settings when Default locale is specified for operator.
Error Messages
Locale is reset back to original locale, instead of update locale
Steps to Reproduce
1) Specified Default locale for an operator.
2) Try Changing the same using DesignerStudio->User Interface > Tools > Locale Settings.
3) Update Locale to any.
4) Re-Open the Locale Settings and observe changes are not persisted.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Changes are being overridden and default locale is being picked.
Resolution
This issue is resolved by hotfix item
HFix-20520
Published January 31, 2016 - Updated October 8, 2020
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