Support Article

Layout group - Active when condtion not working in mobile

SA-33482

Summary



The user is not able to see the active when condition executed when they check it on mobile. It used to work in 7.2.In the contact screen when user search something random,the All tab should take precedence but it is not happening.


Error Messages



Not Applicable


Steps to Reproduce

  1. Login to sales automation dev App.
  2. click on the contacts tile.. search some thing random on the search header
  3. the All tab should take precedence but nothing


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFIX-31743

Published February 9, 2017 - Updated February 18, 2017

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