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Support Article

Layout group for pyCaseMainAddInfo does not display correctly



The layout group for pyCaseMainAddInfo does not display correctly in the Internet Explorer browser. The layout group displays across the entire screen blocking other content.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Launch the portal
  2. Navigate to the case information section in the bottom of the screen

Root Cause

In Internet Explorer, with templatization enabled, layout group expand to full screen.
The tab-overflow class is attached to the layout without 'container-scroll' class.


Perform the following local-change:

Add the following script in UserWorkForm.
$(function() {
var tabOverflowSelector=document.querySelectorAll(".ie div.layout[data-template]>div.layout-body:not(.container-scroll)>");
for (i = 0; i < tabOverflowSelector.length; ++i) {

Published March 9, 2018 - Updated October 8, 2020

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