Support Article
Lead scoring snapshots are captured only for 500 items
SA-61637
Summary
The snapshots for a lead scoring adaptive model are captured by the SA-Artifacts agent in the LeadScoring activity. This activity uses Obj-Browse to fetch 500 leads without any filtering and sorting and uses them for model predictions. However, on extending the 500 leads limit, the adaptive model stops learning.
Error Messages
Not Applicable.
Steps to Reproduce
- Log in to the system
- Create over 500 leads in system
- Run the flow and verify that agent does not pick up all the leads
Root Cause
A defect in Pegasystems’ code or rules. Using reports to fetch leads is not scalable.
Resolution
Apply HFix-44134.
Published July 27, 2018 - Updated December 2, 2021
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