Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Links are not working in IE11

SA-35298

Summary



This user reports links configured with on-click action are not working post upgrade in IE11 but are working as expected in Chrome and Mozilla Firefox.

Error Messages



Browser console shows pd(event) is undefined error.

Steps to Reproduce


  1. Open Internet Explorer (IE 11.0) browser.
  2. Login in to the application.
  3. Click on any link.

Root Cause



A software use or operation error: The harness used had the document mode set to IE=10

Resolution



Changing the document mode to PRPC Default or other and IE=Edge resolved the reported behavior.

Published March 24, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us