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Support Article

List from drop-down control disappears after clicking



After migration from PRPC 6.2 SP2 to Pega 7.1.8, control DynamicSelect on tree grid appears and then disappears when a user clicks it.

The same behavior occurs with a drop-down control.

Error Messages

Not Applicable

Steps to Reproduce

1. In a tree grid layout based on a clipboard page, add a control drop-down in a cell. This control is based on a clipboard page.
2. On tree grid layout, add a action "Refresh other section" on click

Root Cause

An issue in the custom application code or rules.

The refresh configured on click of the grid rows appears to be causing the problem.


Perform the following local-change:

Move from on click of the grid, to on change of the drop-down ​in the
refresh section functionality.

Published April 3, 2017 - Updated October 8, 2020

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