Support Article

List to List Control is showing blur text in Review mode



User has configured List To List control in their application and while data items are moved from List Source to List Target, the text format is not getting displayed correctly. The text is getting blurred in the List Target & List Source.

Framework details:Pega Customer Service for Healthcare 6.1

Error Messages

Not applicable

Steps to Reproduce

  1. In perform mode, select the list Source Values to the list Target.
  2. Submit the process.
  3. In the review mode open the work item and in the list to list control field texts are getting blurred in the List Target & List Source.

Root Cause

A defect in Pegasystems’ code or rules: Not occurring at our end.


Perform the following local-change:
  1. 1. Open the rule "UserWorkForm"
  2. 2. Do a save as of the rule into your application rule set
  3. 3. Place the following code snippet and save the UserWorkForm rule.    
    color: black;
    filter: none !important;
    opacity: 0.95;
    cursor: text;


Published November 3, 2016 - Updated November 14, 2016

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