Support Article
Live UI button missing from mobile preview
SA-15492
Summary
The Live UI button is missing from the 'Mobile Preview' on the Case Manager portal.
Error Messages
Not Applicable
Steps to Reproduce
- Launch Case Manager portal
- Click user menu at the top-right
- Select Mobile Preview
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-23815.
Published January 31, 2016 - Updated October 8, 2020
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