Support Article
¿¿¿¿¿¿¿The Load icon displays continuously when clicking on case
SA-50473
Summary
The Load icon displays continuously when clicking on a case.
Error Messages
Not Applicable.
Steps to Reproduce
Unknown.
Root Cause
A defect in Pegasystems’ code or rules. When the work object is opened for the first time, the flow action is not present in the cache. The onBeforeDisplayHarness is called from onHaveWorkObject prior this process.
Resolution
Apply HFix-41072.
Published February 1, 2018 - Updated October 8, 2020
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