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Support Article

Local flow actions do not appear as buttons



Local flow actions are not displayed as buttons when using Action_Buttons section. This is different behavior from prior to upgrade from PRPC 6.1 SP2 to Pega 7.1.7.

pyCaseActionArea, pyCaseActionAreaButtons, pyActionArea have also been attempted, but do not work as expected.

Error Messages

Not Applicable.

Steps to Reproduce

1. Create a flow action in PRPC 6.1.
2. Upgrade to Pega 7.1.7.
3. Open a case and at all assignments the local flow actions does not display.

Root Cause

In out-of-the-box product, the DisplayLocalAction when rule is set to False. We need to make the DisplayLocalAction when rule to True to get the LocalAction show up in runtime.


Local-change Provided:

Save the DisplayLocalAction when rule in custom ruleset and change it to true.


Published July 27, 2015 - Updated October 8, 2020

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