Local Folder link does not open when input in an RTE
The aapplication UI is configured with a Rich Text Editor control such that the user can enter links. The user selects the 'Add link' option and adds a shared or a local folder link. On clicking the folder link, the 'This site can’t be reached' error displays in a new browser window. The browser window opens the correct page if the link is of http or https protocol.
This site can’t be reached
Steps to Reproduce
- Add a Folder link to the Rich Text Editor (RTE)
- Perform a right click on the Folder link and select the Open option.
A third-party product issue.
Browsers do not support this use case. Browsers support the creation of a new window with the same protocol only. The error displays if a different protocol is loaded.
Perform the following local-change:
- Host the file on a web server.
- Use the http:// protocol