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Support Article

Localised rules not getting picked during the agent execution

SA-5744

Summary



Agent is not able to call the localized rules.

Error Messages



No


Steps to Reproduce



NA

Root Cause



Agent will not consider the operator locale by default.

Resolution



use the following piece of code in java step as the first step of the agent  activity

try {

    tools.getThread().setLocaleName(PRThread.LOCALE_DEFAULT, "<Mention brazile locale>");

} catch (Exception e) {

   oLog.error("Unable to set locale", e);

   e.printStackTrace();
}

Published January 31, 2016 - Updated October 8, 2020

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