Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Locking information does not flow in circumstanced case types



Locking information does not flow in circumstanced case types.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a case type with 'Default' locking
  2. Create a circumstanced case type. By default, it has the locking mode as 'Default' which is inherited from the base case type rule
  3. Change the locking mode to 'Optimistic' in the base case type rule
  4. Create cases for both base and circumstanced case types
  5. Check the Locking behavior for both the cases. Optimistic locking displays only for base instances and the circumstanced instance still displays the Default locking

Root Cause

This is as per Pega Product design. Pega does not support the change of the locking mode for circumstanced or specialized case types.


Perform the following local-change:

Create a new circumstanced case type by changing the locking mode in the base case type to change the locking mode for the circumstanced case type.


Published October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us