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Support Article

Log errors compiling the DecisionsEngine components at startup

SA-9081

Summary



During DecisionEngine startup errors are reported in Pega logs:

Error Messages



ERROR - Error compiling: com/pegarules/generated/pega_decisionengine_interactiontemplate; see class's compile log file.
ERROR - Error compiling: com/pegarules/generated/pega_decisionengine_strategytemplate; see class's compile log file.


Steps to Reproduce

  1. Clear the DB cache and extract markers.
  2. Clear file system cache.
  3. Restart server.

Root Cause



The root cause of this problem is defect/misconfiguration in the operating environment:
CPMFS for Collections framework requires DSM Edition 6.3.1 which was not installed on the said environment.

Resolution



The issue was resolved after installing the DSM Edition 6.3.1.

Published January 31, 2016 - Updated October 8, 2020

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