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Support Article

Log file shows sensitive data



Log file shows sensitive data. The PegaRULES log file shows the application and user ID. It is not supposed to show either of those.

Error Messages

2017-06-13 00:16:10,355 [egaRULES-MasterAgent] [ STANDARD] [ APP NAME] ( internal.async.Agent) INFO USER ID - System date: Tue Jun 13 00:16:10 UTC 2017 Total memory: 8,589,934,592 Free memory: 1,001,854,888 Requestor Count: 24 Shared Pages memory usage: 0%

Steps to Reproduce

Not applicable

Root Cause

A defect or configuration issue in the operating environment.


Make changes in the prlogging.xml with required appenders. To remove appname and userid in the appenders of prlogging.xml

Published August 26, 2017 - Updated October 8, 2020

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