Support Article
Logging error during server restart
SA-64854
Summary
Post upgrade to Pega 7.4, error is generated in the log during a server restart.
Error Messages
[server.startup : 1] [ ] [ ] [ ] (pegarules.resadap.RAClient) ERROR - Caught exception while executing Interaction Function, javax.resource.ResourceException: Function SET_LOGGING failed, unsupported Logger Level: ERROR
Steps to Reproduce
- Update Pega 7.2 to Pega 7.4.
- Perform a server restart .
- Check the system logs.
Root Cause
pradapter/logginglevel Dynamic System Settings (DSS) was configured incorrectly.
Resolution
As a local-change, change the DSS setting prconfig/pradapter/logginglevel/default to INFO.
The exception occurred due to an unsupported logger level. For this configuration, the valid logging levels are:
- Severe
- Warning
- Info
- Config
- Fine
- Finer
- Finest
Published October 27, 2018 - Updated December 2, 2021
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