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Support Article

Login page does not load on the Android 9 application build



The login page does not load on the Android 9 application build on Pega Platform 7.4.

Error Messages

Not Applicable

Steps to Reproduce

  1. Use the Channel and Interface to build the Android application.
  2. Install the application in an Android 9 mobile device.

Root Cause

This issue is determined to be a product enhancement request. Android 9 does not support Pega 7.4 mobile application.

For more information, refer to:


An enhancement request, FDBK-61498, is created for consideration by Pega Product Management.

Published August 15, 2019 - Updated December 2, 2021

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