Support Article

Low performance in the system



One of the nodes is not loading/experiencing slowness. 5 thread dumps have been experienced for the last 30mins.

Error Messages

Not Applicable

Steps to Reproduce

Not Applicable

Root Cause

A defect or configuration issue in the operating environment
The server is not connecting to the database.


Make the following change to the operating environment:

Increasing the number of connections in Application Server / DB. Increase in number of connections depends on requestor count across all node.

Published February 13, 2017 - Updated March 3, 2017

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