Support Article

Main count is equal to 0 with PM 7.13

SA-37149

Summary



User requires to know on main customer count which is equal to 0 in Segment creation landing page with Pega Marketing 7.13.


Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



A defect or configuration issue in the operating environment.

Incorrect partitioning was done.

Resolution



Perform the following step:

Before partitioning perform 'Enable Partitioning' using Pega Marketing User Guide:

https://pdn.pega.com/documents/pega-marketing-713-user-guide

Published April 27, 2017 - Updated May 12, 2017

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