Support Article
Main customer count does not refresh
Summary
When using the Run button, the customer count in Pega Marketing 7.12 on Pega 7.1.8 is not refreshed. The count is refreshed only after the rule is checked-out and refresh icon is clicked. Checking-out rule in higher environment is not permitted.
ERROR MESSAGES
Not ApplicableSteps to Reproduce
1. The main customer count is not refreshed when you click the Run button.
2. The count is refreshed only after the rule is checked-out and refresh icon is clicked.Root Cause
This feature or capability is not available in the Pega Marketing v7.12 release.
Resolution
Product Enhancement request (FDBK-13257) has been submitted.
Tags:
Published January 31, 2016 - Updated December 2, 2021
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