Support Article

Manager Portal behaving improper in Chrome browser after upgrade

SA-37074

Summary



User portal is not rendering as expected in Chrome browser after upgrade, however in Internet Explorer it is rendering as expected.

Error Messages



Not Applicable


Steps to Reproduce

Configure portal harness with Panelsets.


Root Cause



A software use or operation error.

Panelsets are deprecated in Pega 7, refer PDN article for the same:

https://pdn.pega.com/sites/pdn.pega.com/files/help_v72/procomhelpmain.htm#rule-/rule-html-/common/commonlayoutharnesspanelset.htm

Resolution



Here’s the explanation for the reported behavior:

User is suggested to re-design the portal to make use of recommended Out-of-the-box (OOTB) rules like screen layouts, dynamic layouts and auto generated control.

Published April 26, 2017 - Updated May 12, 2017

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