Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Mandatory Fields are not enforced for Bug Root Cause Analysis

SA-83738

Summary



Validation does not occur for Required fields for Root Cause Analysis (RCA) on a bug. A user can move an item to the Resolved-Completed status without the validation being enforced.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a Bug.
  2. Open the Scrum Board.
  3. Move the bug using the drag and drop from: To-Do to Doing.
  4. Add values for Assigned to Resource.
  5. Add instructions.
  6. Click Submit.
  7. Move the bug from: Doing to Verify.
  8. Add a Resolution note and Hours spent.
  9. Click Submit.
  10. Move the bug from: Verify to Done.
  11. Add another Resolution note.
  12. Click Submit.
  13. Edit the Bug from the Scrum Board. The Mandatory fields are empty.


Root Cause



A defect in Pegasystems’  code or rules. 
When a product does not have the Extended Bug Process enabled,  on dragging and dropping a Bug to 'Verify' from 'Doing' in the Scrum Board, the validation is not called before completion.



Resolution



Apply HFix-54739.

 

Suggest Edit

Published December 2, 2021

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us