Support Article
Mandatory fields message appears two times on iPad
SA-37162
Summary
On iOS, the mandatory field pop-up warning message appears again after the user closes the message in Safari browser.
Error Messages
Not Applicable
Steps to Reproduce
- Create a section with a mandatory field (have client side validation enabled.)
- Open this section and validate the action with no information in mandatory field. JS Message for mandatory field appears.
- Close it. JS Message for mandatory field appears.
- Close the same.
Root Cause
A defect in Pegasystems’ code or rules, where the eventController.handler function was not working correctly in Safari with iOS.
Resolution
Apply HFix-33784.
Published May 14, 2017 - Updated October 8, 2020
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