Support Article

Mandatory fields message appears two times on iPad



On iOS, the mandatory field pop-up warning message appears again after the user closes the message in Safari browser.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section with a mandatory field (have client side validation enabled.)
  2. Open this section and validate the action with no information in mandatory field. JS Message for mandatory field appears.
  3. Close it. JS Message for mandatory field appears.
  4. Close the same.

Root Cause

A defect in Pegasystems’ code or rules, where the eventController.handler function was not working correctly in Safari with iOS.


Apply HFix-33784.

Published April 27, 2017 - Updated May 14, 2017

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