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Support Article

Marketing Segment is not getting populated.

SA-32270

Summary



Segment runs continuously and does not stop. There are 83 records in the table from which it has to fetch the users.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create a segment, and enter the filter conditions.
  2. Click Run.

Root Cause



The main custom class does not point to ExternalMKTData database rule. The PegaMKT-Engine' Agent Schedule is not enabled for the node.

Resolution

  1. Edit the custom database table rule to point to the correct schema.
  2. Enable the PegaMKT-Engine' Agent Schedule.
Suggest Edit

Published January 19, 2017 - Updated December 2, 2021

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