Support Article
MarketingAnalyst portal shows warning message after the upgrade
Summary
A warning message occurs when the Marketing Analyst Portal was accessed. NBAM 7.12 was upgraded to NBAM or NBAA 7.13 on Pega 7.1.9.Error Messages
Upgrade scripts have not yet been runSteps to Reproduce
1. Run the upgrade utility, and update table utility.
2. Import JAR files.
3. Complete the checked post.
4. Log in as Marketing Analyst in the application.Root Cause
In the trace, RunPostInstall Activity failed while trying to open following objects:
- Unable to open an instance using the given inputs: pxObjClass = "Rule-Obj-Corr-SMS", pyClassName = "PegaMKT-Work-Offer-Collection-PostCollection", pyStreamName = "CollectionsSMS10", pyCorrType = "SMS"
- Unable to open an instance using the given inputs: pxObjClass = "Rule-Obj-Corr-SMS", pyClassName = "PegaMKT-Work-Offer-Collection-PostCollection", pyStreamName = "CollectionsSMS20", pyCorrType = "SMS"
- Unable to open an instance using the given inputs: pxObjClass = "Rule-Obj-Corr-SMS", pyClassName = "PegaMKT-Work-Offer-FS_Sales", pyStreamName = "AcceptanceSMS", pyCorrType = "SMS"
- Unable to open an instance using the given inputs: pxObjClass = "Rule-Obj-Corr-SMS", pyClassName = "PegaMKT-Work-Offer-FS_Sales-Promotions", pyStreamName = "SMSNotification", pyCorrType = "SMS"
The SMS treatments belong to PegaNBAFS-Artifacts ruleset and not Pega NBAM application.Resolution
Skip the call to upgrade these non-relevant SMS treatments.
Published February 26, 2016 - Updated December 2, 2021
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