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Support Article

Mastercard RC4808 CC6 - Ancilary question displayed incorrectly

SA-1556

Summary



Mastercard: Reason code (RC) 4808 CC 6
In the Ancilary question screen, "Select one of the regions in which the account number was listed" should be displayed after selecting the Yes radio button for the question "Was the account number listed in the MasterCard Electronic Warning Bulletin file on the date of the transaction for the region where the merchant is located." Instead it is displayed irrespective of selection of the Yes/No radio button.

Error Messages



None


Steps to Reproduce



Mastercard : RC 4808 CC 6


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.



Resolution



HFix-9989 resolves this issue.

Published January 31, 2016 - Updated October 8, 2020

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