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Support Article

Mastercard RC4808 CC6 - Ancilary question displayed incorrectly



Mastercard: Reason code (RC) 4808 CC 6
In the Ancilary question screen, "Select one of the regions in which the account number was listed" should be displayed after selecting the Yes radio button for the question "Was the account number listed in the MasterCard Electronic Warning Bulletin file on the date of the transaction for the region where the merchant is located." Instead it is displayed irrespective of selection of the Yes/No radio button.

Error Messages


Steps to Reproduce

Mastercard : RC 4808 CC 6

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


HFix-9989 resolves this issue.

Published January 31, 2016 - Updated October 8, 2020

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