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Support Article

Maximize button disabled in IE for Open URL in Window



In the Internet Explorer 11 browser, the Maximize window button is disabled in the Modal window.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure a button.
  2. Configure an OnClick event with the Open URL in Window action.
  3. Use an Alternate Domain and enter the alternate URL.

Root Cause

In the Actions tab of the button, the Resizable option was not selected.


Perform the following local-change to resize the Modal window:

Select the Resizable option in the Actions tab of the button.

Suggest Edit

Published January 31, 2018 - Updated October 8, 2020

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