Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Maximize Icon and Scroll bars are disabled in IE



The maximize buttons and horizontal and vertical scroll bars are disabled in IE, when a decision table is opened from 'My Rules' in Case Manager portal.
It works in other browsers.

Error Messages

Not applicable.

Steps to Reproduce

1.  Open Case Manager Portal.
2.  Click "My Rules" from the operator ID.
3.  Click any of the links from the My Business Rules.

Root Cause

An option is provided to the user in 'pyDelegateRule' section to enable it. Hence, this does not appear by default.


Perform the following local-change: 

1. Open the section 'pyDelegateRule', open properties of the link 'pyAdviceText'. 
2. In the action "Open URL in window", select the checkboxes "Resizable" and "Scrollable".
Suggest Edit

Published March 1, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us