Support Article

Maximum length for property is not working



Developers created a property with no maximum length.

Later, they updated the property and added a maximum length of 128.

After migrating the updated property to production errors indicating the content exceeds maximum length were observed.

Error Messages

"Field name -" is too long, maximum length allowed is 128.

Steps to Reproduce

Add a maximum length to a property that has existed for some time and has some saved instances with values greater than the new maximum length.

Root Cause

An issue in the custom application code or rules.


Once a maximum length has been applied to a property, one can only make it shorter, not longer.


Published February 22, 2017 - Updated March 1, 2017

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