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Support Article

MC RC4831 - Ancillary mandatory question required

SA-12834

Summary



There are a number of questions in the ancillary questions area for MasterCard Reason Code (RC) 4831 that should be marked as required.
 

Error Messages



Not Applicable


Steps to Reproduce



Use the Smart Dispute Reason Code Advisor and navigate to RC 4831.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. 

Resolution



This issue is resolved by HFix-23083.

Published August 12, 2015 - Updated October 8, 2020

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