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Support Article

MC RC4863 validates ancillary question incorrectly

SA-8193

Summary



A case with MC 4863 and repr code 2700 shows a set of anciallry questions and validates the set to be mandatory. The scheme manual however indicates that the user "can" choose additional infor but does not say they "must" which means that this questionnaire set is optional.
Request is to remove the validation.
RC=4863- , DTree= valisateaddtionalinfomation pegacardsdacquirer 06-13-01


Error Messages


NA

Steps to Reproduce



A case with MC 4863 and repr code 2700 shows a set of anciallry questions and validates the set to be mandatory. The scheme manual however indicates that the user "can" choose additional infor but does not say they "must" which means that this questionnaire set is optional.
Request is to remove the validation.
RC=4863- , DTree= valisateaddtionalinfomation pegacardsdacquirer 06-13-01


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.

Resolution



Hotfix-21528 addresses the reported issue

Published January 31, 2016 - Updated October 8, 2020

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