Support Article
Memory leak in production servers
SA-34429
Summary
User observed a memory leak in production servers on looking at the heap utilization in Production servers.
Error Messages
Not Applicable
Steps to Reproduce
Not Applicable
Root Cause
A defect or configuration issue in the operating environment, there was no memory leak suspect found it was the heap memory set to 4GB which is quite low for a production server.
As per Pega platform installation guide, the initial or Max heap for a Production server should be 8 GB.
Resolution
Increase the heap memory to 8 GB.
Published March 16, 2017 - Updated October 8, 2020
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