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Support Article

Memory leak in production servers

SA-34429

Summary



User observed a memory leak in production servers on looking at the heap utilization in Production servers.

Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



A defect or configuration issue in the operating environment, there was no memory leak suspect found it was the heap memory set to 4GB which is quite low for a production server.

As per Pega platform installation guide, the initial or Max heap for a Production server should be 8 GB.


Resolution

Increase the heap memory to 8 GB.

Published March 16, 2017 - Updated October 8, 2020

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