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Support Article

Memory Leak in UI user pages in the Interaction Portal

SA-60158

Summary



In the Interaction portal, memory leak occurs for a repeated test case.
This occurs in the out-of-the-box JavaScripts or JQuery in the Internet Explorer browser. With each interaction, the memory displayed a steady increase.



Error Messages



Not Applicable


Steps to Reproduce

  1. Launch the Interaction portal
  2. Click the 'Start working' button.


Root Cause



A defect in Pegasystems’ code or rules: Legacy  code.
JavaScript leaked Document Object Model (DOM) nodes.



Resolution



Apply HFix-43212.


 

Published November 29, 2018 - Updated October 8, 2020

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