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Support Article

Menu not disabled while workobject is being loaded into thread

SA-21238

Summary



When an item is opened from the worklist followed by the user quickly clicking on a menu item from the left hand menu (while the workobject is still being loaded) the following popup is displayed:

" You have reached the maximum limit for pending chagnes. Please commit/cancel one or more changes to continue" (OK)

Error Messages



You have reached the maximum limit for pending changes.  Please commit/cancel one ot more changes to continue.


Steps to Reproduce

  1. Configure the portal dynamic container to allow only 2 active documents
  2. Open an assignment from your worklist and quicly click on a menu item

Root Cause



The low setting for maximum documents causes this message to be displayed.

Resolution



Perform the following local-change: 
  • Increase the number of active documents to more than 2.

OR
  • Configure the dynamic container to user single document mode.

 

Published March 23, 2016 - Updated October 8, 2020

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