Support Article
Messages and Alerts section displays with special characters
SA-88942
Summary
In the user's dashboard, the 'Messages and Alerts' section displays incorrectly with special characters and the charts do not display.
Error Messages
Not Applicable
Steps to Reproduce
Open the application.
Root Cause
A defect or configuration issue in the operating environment.
The Internet Explorer Enterprise mode was enabled.
Resolution
Perform the following local-change:
- Change the Group Security policy.
- Disable the access to the Internet Explorer Enterprise mode.
Published March 25, 2020 - Updated December 2, 2021
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