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Support Article

Min search characters in Autocomplete not working

SA-83426

Summary



Despite setting the 'Min search characters' in the autocomplete control, the results display only after clicking the down arrow.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open the Properties panel of an autocomplete control.
  2. Set the 'Min search characters' to a suitable value (for example, 3, 4, or any other value).
  3. Save the section.
  4. At runtime, enter characters which are less than the value specified in the Step 2.
  5. Click down arrow.


Root Cause



This behavior is as per Pega product design.


Resolution



Here's the explanation for the reported behavior:

On click of the down arrow, results are retrieved irrespective of the minimum search characters configured.

Published August 17, 2019 - Updated December 2, 2021

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