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Support Article

Misalignment issue on the letter header in HTML Rules

SA-9668

Summary



Misalignment issue on the letter header in HTML Rules in the Rich Text Editor (RTE).


Error Messages



Not Applicable. UI misalignment on screen.

Steps to Reproduce



Configure a HTML that contains <p> and for alignment spaces provide the &nbsp;
Observe that the preview of the HTML header shows properly but not in the RTE.


Root Cause



The root cause of this problem is in a third-party library YUI.

Resolution



The explanation for this behavior is as follows:
This is not a bug with PRPC as using the third party library, is causing the reported behavior.

Published June 12, 2015 - Updated October 8, 2020

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