Support Article
Misalignment of table content sent through an email
SA-93786
Summary
When viewing the content of email received by a case, the table content is aligned incorrectly.
Error Messages
Not Applicable
Steps to Reproduce
- Add a table with border-collapse as separate in the email content.
- Send the email.
- In the case created with this email content, set border-collapse as Collapse for the table.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change:
Make the below CSS change in the UserWorkForm:
<style>
div.rteReadOnlyWithoutTB .Pega-Email-Content-Highlight table.MsoNormalTable{
border-collapse: separate !important;
border-spacing: 5px;
width: max-content;
}
</style>
Published January 13, 2020 - Updated December 2, 2021
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