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Support Article

Missing IO time in PEGA0020 alert



The PEGA0020 alert does not capture the full time for the external IO service call. Socket read times are unaccounted for in the PEGA0020 alert.

Error Messages

Not Applicable

Steps to Reproduce

Run Connect-SOAP interactions and review PEGA0020 alert times. 

Root Cause

A defect in Pegasystems’ code or rules


Apply HFix-27205

Published April 29, 2016 - Updated October 8, 2020

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