Support Article
Missing IO time in PEGA0020 alert
SA-22667
Summary
The PEGA0020 alert does not capture the full time for the external IO service call. Socket read times are unaccounted for in the PEGA0020 alert.
Error Messages
Not Applicable
Steps to Reproduce
Run Connect-SOAP interactions and review PEGA0020 alert times.
Root Cause
A defect in Pegasystems’ code or rules
Resolution
Apply HFix-27205
Published April 29, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.