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Support Article

Missing rules and screen flows in Application documentation



The generated Application documentation is missing many rules, such as screen flows and other user UI for the case type selected. However, the documentation includes only the Correspondence rules.

Error Messages

Not Applicable

Steps to Reproduce

  1. Choose a case type with flows and correspondence rules in the screenshot wizard.
  2. Generate the Application document.

Root Cause

For the 'Document application' tool to identify a flow action screen, the shape referencing that flow action (for example, a connector) must be linked to a Specification in the flow.


Perform the following local change:
  1. Add the Specification to a Connector which has a flow action.
  2. Save the Flow rule and generate the Application document.
For more information, refer to the following: delivery/document-application-tool/proj-adding-screen-captures-tsk.htm


Published July 23, 2018 - Updated October 8, 2020

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