Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Missing "VaildateATRInd" rule

SA-8256

Summary



As part of Schemes 15.1 release , developers have updates to "ValidatePreCBQs" activity that is used in the Answer Ancillary Questions flow action. They are getting " **The Flow Action post-processing activity ValidatePreCBQs failed: Failed to find instance PegaCard-Sd-Dispute-Visa-.VaildateATRInd of type Rule-Obj-Validate. . " error while processing RC 53-1 / 53-2 / 53-4. 

Error Messages



**The Flow Action post-processing activity ValidatePreCBQs failed: Failed to find instance PegaCard-Sd-Dispute-Visa-.VaildateATRInd of type Rule-Obj-Validate. .

Steps to Reproduce



Create a Visa Disputes
Processes it with RC53-1
When you open the Answer Ancillary Questions, you will get this Error.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. 

To the Ancillary question “Did the Cardholder attempt to resolve with the Merchant or Merchant’s liquidator?” to be made a mandatory question.i.e.Property ‘ATRInd’ To display the Validation message “Value cannot be blank.”
Below are the rules modified:
RULE-OBJ-ACTIVITY PEGACARD-SD-DISPUTE-VISA- VALIDATEPRECBQS
RULE-OBJ-VALIDATE PEGACARD-SD-DISPUTE-VISA- VAILDATEATRIND

Resolution



HFix-21332 resolves this

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us