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Support Article

Missing "VaildateATRInd" rule

SA-8256

Summary



As part of Schemes 15.1 release , developers have updates to "ValidatePreCBQs" activity that is used in the Answer Ancillary Questions flow action. They are getting " **The Flow Action post-processing activity ValidatePreCBQs failed: Failed to find instance PegaCard-Sd-Dispute-Visa-.VaildateATRInd of type Rule-Obj-Validate. . " error while processing RC 53-1 / 53-2 / 53-4. 

Error Messages



**The Flow Action post-processing activity ValidatePreCBQs failed: Failed to find instance PegaCard-Sd-Dispute-Visa-.VaildateATRInd of type Rule-Obj-Validate. .

Steps to Reproduce



Create a Visa Disputes
Processes it with RC53-1
When you open the Answer Ancillary Questions, you will get this Error.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. 

To the Ancillary question “Did the Cardholder attempt to resolve with the Merchant or Merchant’s liquidator?” to be made a mandatory question.i.e.Property ‘ATRInd’ To display the Validation message “Value cannot be blank.”
Below are the rules modified:
RULE-OBJ-ACTIVITY PEGACARD-SD-DISPUTE-VISA- VALIDATEPRECBQS
RULE-OBJ-VALIDATE PEGACARD-SD-DISPUTE-VISA- VAILDATEATRIND

Resolution



HFix-21332 resolves this
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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