Support Article

Mobile client UI hanging on login



A developer reports that the Mobile Client hangs at login after updating the application.

After a Force Full Sync, the
progress bar on the login screen moves to 90% and then hangs.

Error Messages

Not applicable

Steps to Reproduce

Login with the Mobile Client.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-30037.

Published October 19, 2016 - Updated October 27, 2016

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