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Support Article

Mobile client UI hanging on login

SA-29370

Summary



A developer reports that the Mobile Client hangs at login after updating the application.

After a Force Full Sync, the
progress bar on the login screen moves to 90% and then hangs.

Error Messages



Not applicable

Steps to Reproduce



Login with the Mobile Client.

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-30037.
Suggest Edit

Published October 28, 2016 - Updated October 8, 2020

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