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Support Article

Mobile: Dirty pop up does not appear when logging off

SA-24981

Summary



When a user logs off, the dirty check should be performed and the user should be prompted to save any unsaved work. While this functionality is working fine on desktop,  it does not work on the iOS App.
User gets logged off without any alerts.


Error Messages



Not Applicable.


Steps to Reproduce



1.Open any WorkObject (WO) on the iPad.
2.Make changes to the WO.
3. Log off the application.

Expect alert message for unsaved data. None is shown


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-28123.

 

Suggest Edit

Published July 2, 2016 - Updated October 8, 2020

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