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Support Article

Mobile Push notifications do not work with new app version

SA-67778

Summary



When creating a new application version (for example, 01.01.02), mobile Push notifications do not work. These notifications worked in the earlier version (for example, 01.01.01).
The mobile Push notifications work if the mobile application is rebuilt.



Error Messages



Not Applicable


Steps to Reproduce

  1. Create a mobile application for an application version 01.01.01.
  2. Configure Push notifications for the mobile application. Push notification works correctly.
  3. Create a new application version 01.01.02. Push notification does not work.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



An enhancement request, FDBK-28822, is created for consideration by Pega Product Management.


 

Published December 4, 2018 - Updated December 2, 2021

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