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Support Article

Mobile Push notifications do not work with new app version



When creating a new application version (for example, 01.01.02), mobile Push notifications do not work. These notifications worked in the earlier version (for example, 01.01.01).
The mobile Push notifications work if the mobile application is rebuilt.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a mobile application for an application version 01.01.01.
  2. Configure Push notifications for the mobile application. Push notification works correctly.
  3. Create a new application version 01.01.02. Push notification does not work.

Root Cause

A defect in Pegasystems’ code or rules.


An enhancement request, FDBK-28822, is created for consideration by Pega Product Management.


Published December 4, 2018 - Updated December 2, 2021

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