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Support Article

Mobile sync issue with DataPage in requestor scope

SA-54516

Summary



As a developer, Mobile synchronization failures related to LookupProcessList activity and the D_StartingFlows data page.

The result list returned appears to contain rules not applicable to the application.


Error Messages



From trace: -
Unable to open an instance using the given inputs: pxObjClass = "Rule-Obj-Flow", pyClassName = "MyApp-Work-SecureCheckIn-EditSecure", pyFlowType = ""


Steps to Reproduce

  1. Create a Mobile application that handles flows.
  2. Synchronize Mobile device on a new requestor.


Root Cause



Issue lies with data page in requestor scope when synchronizing is happening on a new session (new requestor) and there are no new records.

Resolution



Apply HFix-42808

 

Published July 23, 2018 - Updated October 8, 2020

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