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Support Article

Modal Dialog not shown in Mobile with Pega 7.1.9



"Open Local Action" action with Flow Actions action must open modal dialog. This is not opening in mobile device, but working fine in desktop.
In mobile, it actually hangs.

Error Messages

No error message.

Steps to Reproduce

1) Login to application and navigate to "Dashboard".
2) Navigate to any Widget.
3) Click to open the widget.
4) Click to launch the local action. The modal dialog must appear, but it is only visible through desktop not on mobile.

Root Cause

The modal dialog UI is not visible after the animation code added for the Full Screen Modal Dialog on Mobiles. The support for Grid was not there.


Apply HFix-25439.

Published March 4, 2016 - Updated October 8, 2020

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